Refund and Cancellation Policy

Effective Date: [Insert Effective Date]

1. Service Booking

Customers can book water tank or sump cleaning services through our website, phone, or email.
Once a booking is confirmed, our team will schedule the service at the agreed date and time.

2. Cancellation Policy

• Customers can cancel or reschedule their booking at least 24 hours before the scheduled service time without any cancellation fee.
• Cancellations made within 24 hours of the scheduled service may incur a small cancellation charge to cover travel and preparation costs.
• If our team is unable to access the service location upon arrival, it will be treated as a last-minute cancellation.

3. Refund Policy

• Full refunds are applicable if the cancellation is made more than 24 hours before the scheduled service.
• No refund will be issued once the cleaning service has started or been completed.
• If you have made an advance payment and wish to cancel the service (within the allowed time frame), the refund will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used at the time of booking.

4. Rescheduling

You may reschedule your service appointment free of charge if requested at least 24 hours in advance.
Rescheduling within 24 hours of the appointment is subject to team availability.

5. Service Issues

If you are not satisfied with our service, please contact us within 24 hours of completion.
We will review your concern and, if applicable, arrange a re-cleaning or partial refund at our discretion.

6. Non-Refundable Situations

• No refunds will be issued for dissatisfaction due to pre-existing damage, improper maintenance, or conditions beyond our control.
• No refunds for missed appointments where the customer was unavailable or access was not provided to the cleaning area.

7. Contact Us

If you have any questions about this Refund and Cancellation Policy, please contact:

Siri Water Tank Cleaning
📞 Phone: +91 91009 75881
🌐 Website: siriwatertankcleaning.co.in